Why use Pool Pro of Long Island 1) We have lots of experience detecting leaks & we are one of a few Long Island companies that only do Pool Leaks. We don’t re-pipe, do equipment installs, we don’t sell Vinyl Liners, nor do we re-finish gunite pools, or renovate pools Our interest is in diving you pool & making those underwater repairs or we pinpoint your underground pipe Leaks. If we can’t find the leak we won’t charge. 2) We only charge flat fees not hourly charges. Because we are Leak experts we can afford to charge flat rates – it is not to our advantage to run out the clock & build up your bill. If we don’t find the leak we don’t charge you, no matter how long we spend looking for the leak. 3) We have the capability to locate main drain leaks that are not always at the bottom of the pool as most people assume. Most pool companies will just plug a main drain leak even if they just suspect a leak. We have been to jobs where a perfectly good main was plugged & it did not leak.
We do on occasion get a few pools every year we don’t get paid & it gets quite frustrating for us, but it is part of our guarantee - If we can't find it we will not charge you.
Disadvantages of using us We don’t fix underground pipe leaks & therefore some people want a company that does the pipe leak detection & the pipe repair. Our feeling is a third party (independent confirmation) will act to confirm our leak detection. If you don’t feel confident with your own pool company to do the repair, or do the repair yourself we can recommend a company for you. If you use one of the companies we recommend they would dig up that area, & if the leak is not there, then we will be back to try again at no extra charge. That is our guarantee & we stand behind it.